System Administration:
• Manage and administer servers, operating systems, and virtualization platforms.
• Perform regular system maintenance, updates, and patches.
• Troubleshoot and resolve complex system issues.
• O365 Administration
 Network Administration:
• Administer and maintain network infrastructure, including routers, switches, firewalls,
• and Wireless network.
• Implement and manage network security measures.
• Monitor network performance and optimize as needed.
User Support:
• Provide escalated support for end-user issues and incidents.
• Manage user accounts, permissions, and access controls.
• Collaborate with team to address and resolve support tickets.
Security and Compliance:
• Implement and enforce security policies and best practices.
• Conduct regular security audits and risk assessments.
• Ensure compliance with relevant regulations and industry standards.
Backup and Recovery:
• Implement and manage backup and recovery solutions.
• Test and validate backup and disaster recovery processes.
• Develop and maintain documentation for disaster recovery procedures.
IT Infrastructure Planning:
•  Collaborate with other IT teams to plan and implement infrastructure projects.
• Assess and recommend hardware and software upgrades as needed.
• Participate in capacity planning and scalability assessments.
Vendor Management:  
• Work with vendors to procure and maintain IT hardware and software.
• Evaluate vendor products and services for efficiency and cost-effectiveness.
• Negotiate contracts and agreements with technology vendors.
Automation and Scripting:
• Develop and maintain automation scripts for routine tasks.
• Implement configuration management to ensure consistency and efficiency.